Exchange & Return

At Shivam Fashion Fabrics, we strive to ensure your complete satisfaction with every purchase. Please review our Return & Exchange policy below:

  1. Returns: We do not accept returns for online purchases. However, if you are unsatisfied with your order or have received a defective or incorrect item, please contact our Customer Service team within 7 days of receiving your order for assistance.

  2. Exchanges: We understand that sometimes you may need to exchange an item for a different size, color, or style. If you wish to exchange an item, you may do so by visiting our offline shop. Please bring the original item along with your order confirmation or receipt to facilitate the exchange process.

  3. Exchange Eligibility: Items eligible for exchange must be in their original condition, unworn, unwashed, and with all tags attached. Exchanges are subject to product availability.

  4. In-store Exchanges Only: Exchanges can only be processed at our offline shop. We do not offer exchanges for online purchases through mail or courier services.

  5. Refunds: Refunds are not available for online purchases unless the item received is defective or incorrect. If you believe you have received a defective or incorrect item, please contact our Customer Service team for assistance.

  6. Contact Us: For inquiries regarding exchanges or assistance with defective or incorrect items, please contact our Customer Service team at [email address] or [phone number]. Our team will be happy to assist you with any questions or concerns you may have.